Cookie Statement
This Cookie Policy explains how Tixsphere (“Tixsphere”, “we”, “us”, or “our”) uses cookies and similar technologies on our website, www.tixsphere.com (“Website”) and in connection with our services. It covers what cookies are, why we use them, and how you can manage your cookie preferences.
We use cookies for a number of purposes, including making our Website work as expected, enhancing your experience, and helping us understand how visitors interact with our content.
What are cookies?
Cookies are small text files that are stored on your computer, smartphone, or other device when you visit websites. They help websites remember information about your visit—such as your language preference, login status, or what’s in your cart—and are also used for analytics and advertising purposes.
Cookies can collect details like your device type, browser version, IP address, and how you interact with content on the site. They can be set by us (first-party cookies) or by third-party services (third-party cookies) embedded in our Website (e.g., payment processors, analytics providers, or social media plugins).
We also use similar tracking technologies—such as clear gifs, tags, and scripts—which serve similar purposes and are referred to as “cookies” in this policy for simplicity.
To learn more about cookies generally, you can visit www.allaboutcookies.org.
Types of cookies we use
We group the cookies we use into the following categories:
| Category | Description |
| Strictly Necessary | These cookies are essential for the functioning of our Website. They allow you to navigate pages, log into secure areas, and complete purchases. Without them, certain basic services wouldn’t work. |
| Functional | Functional cookies allow us to remember your choices—such as your preferred settings or the information you’ve entered into forms—so we can provide a more personalized experience. |
| Analytical | These cookies help us understand how users interact with our Website by collecting anonymised information about pages visited, actions taken, and general usage trends. This data helps us improve our content, structure, and services. |
Managing your cookie preferences
Most web browsers give you control over cookies through your settings. You can choose to block or delete cookies, or receive alerts when cookies are being sent to your device.
Note: Blocking some cookies may impact the functionality of certain features—such as account login, checkout, or remembering preferences.
Updates to this Cookie Policy
We may occasionally update this policy to reflect changes in the law, our use of cookies, or other operational updates. When we do, we’ll revise the “Effective Date” at the top of this page. We recommend checking back regularly for any changes.
Any questions?
If you have any questions about this privacy statement or believe our site doesn’t meet the conditions of our Privacy Policy in some way, then please email us via support@tixsphere.com.
Our office address is 33 Canton Road, 06-07A, 9/F, Tower 3, Hong Kong City
Our postal address is 33 Canton Road, 06-07A, 9/F, Tower 3, Hong Kong City